Treasurechit Returns & Refunds
With Returns and Refunds Management handle your returns, refund or manage your Returns to Origin. Get order and product data as well as detailed shipping tracking, payment and order history
Returns and Refunds Management in Orders
In case of returns, the product will be picked up by Seller’s logistics partner.
- Sellers should provide return tracking for the buyers to view the scheduled pickup date and time on their return request.
- Sellers must respond to all return requests within stipulated period as confirmed by the seller in the Service Agreement. Buyers can find your return policy on their order confirmation or the product page of their purchase. We do not charge fees for returns.
- Upon the arrival of the return shipment, sellers must respond to all return requests within the stipulated period as confirmed by the Seller in the Service Agreement. Sellers will still approve or deny the refund, and close out the return manually.
Return and Refunds for Categories and Sub-categories
| 7-day refund | Food | Grain,Oil & Fast Food, Casual Snacks, Local Agricultural Products, Biscuits and Pastries, Candied Nuts, Nourishing Health, Brewed, Dairy & Drinks, Tea, Nutrition |
| 7-day refund | Fresh | Vegetable Produce, Quality Meat and Poultry, Fruit Produce, Seafood, Cooked Cold Dishes, Tropical fruit, Egg and Egg Products, Ice Cream/ Frozen |
| 7-day return | Footwear & Accessories | Watch and Glasses, Men’s Footwear, Function Luggage, Women's Footwear, Canvas Shoes, Men’s Bag, Boot, Casual Sports Shoes, Leather Shoes, Woman’s Bag, Backpack, Belts, Low Top Shoes |
| 7-day return | Accessories | Jewellery, Pearl, Platinum & K Gold, Wrist watch, Hair Accessories, Brooch, Diamond Fancy Jewels, Neckwear, Ring, Earring, Glasses, Decoration and Storage, Bangle, Bracelet |
| 7-day refund | Mother and Baby | Children’s Clothing, Toys, Pregnant Mother, School Bag, Stationary, Child Care, Diapers and Wipes, Children’s Shoes, Children’s Sleep, Child Feeding, Nutrition, Dimensional Clothing, Baby Carriage, Milk Powder, Play, Anime |
| 7-day return | Men’s Fashion | Ethnic Wear, Jacket, T-shirt, Casual Pants, Jeans, Suits, Shirt, Knitted Sweater, Coat, Hoodie, Down Jacket, Cotton Clothes, Vest, Suit, Dad Clothes |
| 7-day return | Department Store | Pet Supplies, Stationery, Kitchen Cooking, Cleaning Tools, Daily Necessities, Organise, Festive Gifts, Household Cleaning, Tableware, Personal Care, Books, Musical Instruments, Flower Gardening, Paper Wipes, Livestock and Agricultural Resources, Pot and Kettle |
| 7-day return | Sports | Fishing Equipment, Outdoor Equipment, Sports Shoes, Sports Accessories, Ball Games, Competitive Sports, Outdoor Wear, Bike, Big Sports, Fitness Yoga, Sports Wear, Running Shoes, Swim Supplies, Leisure Sport |
| 7-day return | Home Improvement | Wall, Ground, Hardware Tools, Labor Insurance Supplies, Lightning, Whole House Customisation, Household Hardware, Bathroom Fittings, Electronic and Electrical, Kitchen Hardware |
| 7-day refund | Underwear | Men’s Vest, Women’s Socks, Men’s Brief, Camisole, Pajamas, Tracksuit, Ladies Underwear, Bra, Ladies Panties, Function Accessories, Body Sculpting, Gloves, Sleeves, Men’s Socks, Thermal Underwear, Hat |
| 7-day return | Mobiles | Cellphone, Phone Covers, Charging Accessories, Audio and Television, Headset, Microphone, Camera, Digital Accessories, Bluetooth Earphones, Smart Device Accessories, Powerbank |
| 7-day return | Electrical Appliances | Western Kitchen Appliances, Eastern Kitchen Appliances, Personal Care, Washing Machine, Refrigerator, Air Conditioner, Big Kitchen Appliances, Home Devices, Water Heater, Television |
| 7-day refund | Car Products | Car Electronics, Cushion Pillow, Foot Pad, Trunk Pad, Automotive Interior, Automobile Parts, Cleaning, Beauty, Protection, Safety, Battery Vehicle, Motorcycle Accessories |
| 7-day return | Women's Clothing | Ethnic Wear, Coat, Trousers, Skirt, Suit, T-shirt, Sweater/ Fleece, Woolen Coat, Down Jacket, Cotton Clothes, Shirt, Plus Size Women’s Clothing, Mother, Jeans, Knitted Sweater |
| 7-day refund | Medical | Contact Lens, Rehabilitation Assistance, Hygiene, Masks, Medical Checkup |
| 7-day return | Home Furnishings | Men’s Vest, Women's Socks, Men’s Brief, Camisole, Pajamas, Tracksuit, Ladies Underwear, Bra, Ladies Panties, Function Accessories, Body Sculpting, Gloves, Sleeves, Men’s Socks, Thermal Underwear, Hat |
| 7-day return | Furniture | Dining Room Furniture, Study Room Furniture, Children's Furniture, Office, Commercial, Outdoor, Courtyard, Tables, Chairs, Stools, Foyer Furniture, Bedroom Furniture, Living Room Furniture, Cabinet Shelf |
| 7-day return | Computer | Desktop PC, Learning Machine, Peripheral Accessories, Video Games, Network Equipment, Office Equipment, Laptop, Tablet, Accessories |
| 7-day refund | Beauty | Facial Masks, Hair Styling, Wigs, Makeup, Fragrances, Skin Care Sets, Lipsticks, Facial Cleansers, Men’s Grooming, Body Care, Creams, Beauty and Body Apparatus |
Cancellation
In order to maintain a good customer experience for customers, it is important for you to ensure that the products you have listed on Treasurechit are in stock and available to ship. However, we understand that there could be delays that are out of your control leading to late dispatch or order cancellation. In that case, Treasurechit will not charge any penalty
